Pilot Turns 20: Reflecting on Two Decades of Purpose-Driven Work

This month, we quietly mark a significant milestone—our 20th anniversary. Over the past two decades, Pilot has remained focused on one goal: delivering strategic, impactful work that helps our clients succeed. As we look back, we find ourselves grateful for the relationships, lessons, and experiences that have shaped our journey.

In August 2004, Pilot was founded with a simple yet ambitious vision: to rethink what a brand communications firm could be. From day one, our mission has been to create thoughtful, purpose-driven communications that resonate and lead to meaningful action. What began as an idea has evolved into a firm recognized for its work across healthcare, education, technology, and beyond.

Looking Ahead

As we enter our third decade, we remain committed to deepening our impact, continuing to innovate, and building even stronger partnerships. Our focus will always be on creating work that is purposeful and sets new benchmarks in brand strategy and design.

This journey wouldn’t have been possible without the trust and collaboration of our clients and partners. We’ve been fortunate to work alongside organizations and individuals who challenge us to think differently and do better. For that, we thank you.

As we acknowledge this milestone, our eyes are set on the road ahead. The best is yet to come, and we look forward to continuing this journey with you.